BillingTracker Support To clean the temporary folders: Note: By default Local Settings is a hidden folder. To display Hidden files and folders. Click My Computer. Click Tools. Click Folder Options. Click the View Tab. Click Show hidden files and folders. First, close all running applications. 1. Navigate to the users temporary directory. 2. By default the directory is located at C:\Documents and Settings\username\Local Settings\Temp (replace "username" with your username") 3. Press control A to select all files and folders. 4. Press the delete key. 5. Navigate to the Windows temporary directory: C:\Windows\Temp 6. Press control A to select all files and folders. 7. Press the delete key. You have now finished deleting your temporary folders.