BillingTracker Support

Moving BillingTracker Pro from one computer to another

You may find that you need to move your copy of BillingTracker Pro from one computer to another, perhaps because you are upgrading to a new computer. 

There are a few simple steps to make the move successfully. Basically, you install a clean version of BillingTracker Pro on your new machine, and then copy the data file over from your old one. 

Here are the details:

1. All of your data (clients, projects, invoices, expenses, etc.) is contained in one file called billingtrackerpro3.mdb or billingtrackerpro4.mdb, depending on your version.
2. The data file is located in the directory where you installed BillingTracker Pro. For most users, this is c:\program files\BillingTracker Pro
3. Copy the data file to a secure place on your new computer or onto a disk or USB drive.
4. Download the latest copy of BillingTracker Pro from our Web site to your new computer.
5. Install it.
6. You should now have BillingTracker Pro running on your new computer, with a blank data file.
7. Close BillingTracker Pro.
8. Find the directory where you just installed the program. For most users, this will be c:\program files\BillingTracker Pro
9. Copy/paste your old data file - the one you saved in step 3 above - into this directory. You will overwrite the blank data file with your data file.
10. Run BillingTracker Pro. You should see your data, on your new computer.

**Important Note**
You cannot simply put a data file from version 3 into an installation of version 4. The data file needs to be imported. This is done automatically if you install BillingTracker Pro 4 onto a computer that has BillingTracker Pro 3. If you want to switch computers AND switch versions, you need to have us convert the data file for you. In many cases, upgrading from version 3 to version 4 requires the purchase of an upgrade license; contact us for details.