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Cor Spiering and his partner run a small engineering services company, providing technical drawings for plumbing systems. Working out of their homes, they each generate invoices for their time on a project and use an Excel spreadsheet to log all the invoices. The spreadsheet goes back and forth between them and is continually updated - a system that allowed too many mistakes to creep in and then get copied from one spreadsheet to the next.
Easy to use, yet has the right features
They looked around for time billing software, and found that BillingTracker fit their needs. Other solutions were too complicated or did not do what they needed, such as allow them to create multiple invoices on a single project. "We chose BillingTracker because it is easy to learn and use, it warns us when an invoice is overdue for payment, and it isn't expensive," says Cor Spiering of Tekenbureau Deco. "We use it to verify our spreadsheets, to track and record the time spent on hourly rate projects, and to record expenses. Recording time accurately is crucial to us because, besides knowledge, time is our only product."
Ensuring all time is billed
"BillingTracker is helping our business because we now have a much better look at the status of our invoices - which ones are late, how much money can we expect, how much time still needs to be charged. I'm pretty sure that BillingTracker has saved us money because it's much easier now to record and bill our time. I do think that time is better billed. It doesn't get 'lost' anymore," says
Spiering.
Superb support
Spiering initially encountered some problems with importing existing data, which got solved quickly and painlessly. "The support has been superb," Spiering says. "When I encountered a problem I always received a personal answer the same day. If it took longer to solve I constantly got emails with the progress on the work."
Business snapshot
Name: Tekenbureau Deco
Description: Provider of engineering design services
BillingTracker user since:
April 2003
Employees: 2 partners
Number of clients: About 13
Billing type: By project and by the hour
Location: The Netherlands
Website: www.de-co.nl
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