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Dr. Ben Lerman has been an independent contractor for nearly a decade. An expert in Emergency Medicine, he provides expert analysis and testimony in medical malpractice cases. Until recently, he used handwritten notes to track his time, and he manually generated bills. He says the problem with that "system" was that he was never entirely sure he had billed for all his work, and that his bills were actually paid.
A quick Internet search brought BillingTracker to his notice, and he quickly decided to give it a try. "It was highly rated by Tucows and it seemed well targeted to my needs as a small business," Lerman recalls.
A good fit for small businesses
After using BillingTracker for the past 13 months to keep track of his hours, generate bills and track payments, Lerman's initial positive impressions have been more than confirmed.
"BillingTracker is very easy to use," he says. "I imagine that programs designed to fit all sizes of businesses probably have a lot of bells and whistles that are useless to a small business, and make them harder to use. BillingTracker is very straightforward, and it basically takes care of my accounting needs without requiring me to learn accounting."
Saving time & money
Using BillingTracker has enabled Lerman to improve several aspects of his business - bringing real benefits to his bottom line. The ability to create bills and reports "at the push of a button" is a big timesaver, he says. Additionally, BillingTracker has improved his profitability. "Now it's assured that I don't fail to bill or collect for hours worked. My bills look more professional and, when needed, I can also easily generate a report of the hours I've spent on a case."
"I also like the convenience of having all the key information about a client stored in an organized database. Formerly, I used an Excel spreadsheet, and it worked, but entering and retrieving data is much easier with BillingTracker."
"Outstanding Support"
"The support is really BillingTracker's most outstanding feature," says
Lerman. "I needed help to transfer data from the old version to the new version of the program. The first time I contacted BillingTracker, I got prompt, friendly, and individual assistance. I was astounded. I have never had service like that anywhere else, before or since, in the digital world."
Business snapshot
Name: Ben
Lerman, MD
Description: Provider of expert analysis and testimony in Emergency Medicine legal cases
BillingTracker user since: October 2003
Location: Berkeley, California
Website: http://www.benjaminlerman.com |
